PRICING AND TERMS
Transparent pricing and terms, so there are no surprises.
Remote support, on-site assistance, or workshop service, with hourly bundles if you need ongoing support.
For work which requires prior assessment, I provide a quote in advance.
On-site assistance
30 €/h + VAT
- Minimum billable time: 1 hour.
- Billing in 30-minute intervals from the 2nd hour onwards.
- Check the travel fee here.
Remote assistance
30 €/h + VAT
- Minimum billable time: 30 minutes.
- Billing in 30-minute intervals.
- Payment details will be provided upon confirmation of the service.
Workshop repairs
- Fixed-price quote at no cost if the repair goes ahead.
- Quote cost: variable. A price will be agreed before starting the repair.
- If home collection or delivery is needed, the travel fee will be charged. Check the cost here.
- The customer may provide the parts required for the repair, as long as they are suitable.
Training and consulting
20 €/h + VAT
- Minimum billable time:
- Remote: 30 min
- On-site: 1 hour.
- Combined services, meaning technical assistance plus training or consulting, are billed as technical assistance.
Data recovery
- Free estimate with no obligation.
- This type of service is carried out in the workshop.
- If home collection or delivery of the storage device is needed, the travel fee will be charged. Check the cost here.
- For more information, send your enquiry.
Emergency service
50% surcharge on the service rate
- The travel fee remains the same.
- Hourly packages do not apply.
- To request an emergency service, please contact me directly by phone.
Hourly packages
- 5 hours: 140 € + VAT
- 10 hours: 250 € + VAT
- 20 hours: 450 € + VAT
Hourly packages are not applicable to emergency services.
Travel fee (Madrid)
- Zone A: 10 € + VAT
- Zone B1/B2: 20 € + VAT
- Zone B3: 40 € + VAT
The travel fee does not change for emergency services.